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Contact & support
Questions about a booking, a professional, or a payment you made directly to a pro? Reach out and a real person will get back to you.
Ways to reach us
General support
Help with bookings, your account, or finding a professional.
support@xpertworker.comDisputes & complaints
Had a problem with a professional or a job? Tell us and we’ll look into it.
support@xpertworker.comWe aim to acknowledge messages within 24 hours and resolve most issues within a few working days.
Send us a message
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Grievance Officer
As required under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection Act, 2023, we have designated a Grievance Officer for complaints relating to content, conduct, or personal data on the platform.
- Address
- XpertWorker Technologies
New Delhi – 110001, India - Acknowledgement
- Within 24 hours of receipt
- Resolution target
- Within 15 working days
If you are not satisfied with the resolution, you may escalate a data-protection grievance to the Data Protection Board of India once constituted under the DPDP Act, 2023.